Terms of Use – Jonesroadbeauty

Welcome to Jonesroadbeauty (the “Website”), operated by Jonesroadbeauty. These Terms of Use (“Terms”) govern your access to and use of the Website, including all content, features, products, and services available on or through the Website (collectively, the “Services”). By accessing or using the Website or Services, you (“User” or “you”) agree to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and any other policies referenced herein (all available on the Website). If you do not agree to these Terms, please do not access or use the Website.

1. Eligibility to Use the Website

To use the Website and Services, you must:

Be at least 13 years of age (or the age of majority in your jurisdiction, whichever is higher). If you are under the age of majority, you may use the Website only with the consent and supervision of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.
Have the legal capacity to enter into a binding contract (i.e., not be a minor without guardian consent, or under a legal disability that prevents you from forming contracts).
Provide accurate, complete, and current information when using the Website (e.g., for account creation, order placement, or communications).
Comply with all applicable laws, regulations, and these Terms.

2. Account Creation & Management

2.1 Account Registration

You may choose to create a user account (“Account”) on the Website to access additional features (e.g., saving order history, storing shipping addresses, tracking orders). When creating an Account, you agree to:

Use a unique username and a strong, secure password that you do not share with others.
Provide true, accurate, and complete information (e.g., name, email address, shipping details) and update this information promptly if it changes.
Be solely responsible for all activities conducted under your Account, including any purchases, communications, or actions taken by anyone using your username or password.
Notify Jonesroadbeauty immediately at [email protected] if you suspect unauthorized access to your Account (e.g., stolen password, unknown activity).

2.2 Account Termination

Jonesroadbeauty reserves the right to suspend or terminate your Account at any time, without prior notice, if:

You violate these Terms or any other applicable policy.
You provide false, inaccurate, or incomplete information.
Your Account is inactive for an extended period (we will notify you via email before terminating an inactive Account, where legally required).
We suspect fraudulent or unauthorized use of your Account.

You may also delete your Account at any time by contacting our customer service team—please note that deleting your Account will remove access to order history, saved addresses, and other Account-specific data (though we may retain certain data as required by law, per our Privacy Policy).

3. Permitted Use of the Website

You may use the Website and Services only for lawful purposes and in accordance with these Terms. Permitted uses include:

Browsing the Website to view product information, reviews, and content.
Creating an Account (if eligible) to manage orders and preferences.
Placing orders for products in compliance with our Terms of Purchase.
Subscribing to newsletters or marketing communications (with the option to opt out later).
Contacting customer service for assistance with orders or Website use.

4. Prohibited Uses

You agree not to engage in any of the following prohibited activities when using the Website or Services:

Unauthorized Access: Attempting to access restricted areas of the Website (e.g., admin portals, customer data databases) without permission, or using automated tools (e.g., bots, scrapers, crawlers) to collect data from the Website without our explicit written consent.
Fraud or Misrepresentation: Providing false information (e.g., fake names, stolen payment details, misleading order information) or engaging in fraudulent activities (e.g., placing orders with stolen credit cards, reselling products in violation of our policies).
Harm to the Website: Introducing viruses, malware, or other harmful code; disrupting Website functionality; or interfering with other Users’ access to the Website.
Infringement: Using the Website to upload, post, or share content that infringes on third-party intellectual property (e.g., copyrights, trademarks, patents) or violates third-party privacy rights.
Abusive Behavior: Sending spam, harassment, or abusive communications to Jonesroadbeauty or other Users; or posting defamatory, offensive, or inappropriate content (e.g., hate speech, explicit material) on the Website (including in reviews or comment sections).
Violation of Laws: Using the Website to engage in activities that violate applicable laws, regulations, or industry standards (e.g., selling counterfeit products, violating export controls).
Circumventing Policies: Attempting to bypass our Terms of Purchase, Shipping Policy, or Refund Policy (e.g., returning used products as “unused,” creating multiple Accounts to exploit promotions).

5. Intellectual Property Rights

All content on the Website—including but not limited to product images, descriptions, logos, brand names, text, videos, graphics, and software (collectively, “Intellectual Property”)—is owned by Jonesroadbeauty or our licensors. This Intellectual Property is protected by copyright, trademark, and other intellectual property laws worldwide.

You may not:

Reproduce, copy, modify, distribute, sell, or license any Intellectual Property without our prior written consent.
Use our trademarks (e.g., “Jonesroadbeauty”) or brand names in any way that is confusing, misleading, or infringes on our rights (e.g., creating a fake website using our brand).
Remove or alter any copyright, trademark, or proprietary notices from the Website or its content.

Product reviews, comments, or other content you submit to the Website (“User-Generated Content,” or “UGC”) may be used by Jonesroadbeauty for marketing, product improvement, or Website content—by submitting UGC, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display this content (with attribution to you, where applicable). You also warrant that your UGC does not infringe on third-party rights and is accurate and lawful.

6. Third-Party Links & Content

The Website may contain links to third-party websites, services, or content (e.g., social media platforms, partner retailers, payment processors). These links are provided for your convenience only—Jonesroadbeauty does not endorse, control, or assume responsibility for third-party websites or their content, privacy policies, or practices.

You access third-party links at your own risk, and we recommend reviewing the terms of use and privacy policies of any third-party websites you visit. Jonesroadbeauty shall not be liable for any damages or losses arising from your use of third-party websites or content.

7. Disclaimers of Warranties

The Website and Services are provided “as is” and “as available,” without any warranties of any kind, either express or implied. Jonesroadbeauty disclaims all warranties, including but not limited to:

Implied Warranties: Warranties of merchantability (that products will be fit for their intended use), fitness for a particular purpose, and non-infringement of third-party rights.
Accuracy Warranties: Warranties that the Website content (e.g., product descriptions, prices, availability) is accurate, complete, or up-to-date (we strive for accuracy but do not guarantee it, as noted in our Terms of Purchase).
Availability Warranties: Warranties that the Website will be available 24/7, free from errors, or uninterrupted (we may perform maintenance or experience outages that temporarily limit access).

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In such cases, any implied warranties will be limited to the maximum extent permitted by law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Jonesroadbeauty shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or Services. This includes, but is not limited to:

Damages from errors, omissions, or inaccuracies in Website content.
Losses from unauthorized access to or use of your Account or personal data.
Delays or failures in order processing, shipping, or delivery (addressed in our Terms of Purchase and Shipping Policy).
Damages from third-party links or content.
Loss of profits, revenue, or business opportunities.

Our total liability to you for any claim related to the Website or Services shall not exceed the greater of (a) $100 USD or (b) the total amount you paid to Jonesroadbeauty for products or services in the 12 months preceding the claim.

This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, fraud, or violations of applicable laws (e.g., consumer protection laws). Some jurisdictions do not allow the limitation of liability for certain damages, so the above limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Jonesroadbeauty, its officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

Your use of the Website or Services in violation of these Terms.
Your breach of any representation or warranty in these Terms (e.g., that your UGC does not infringe on third-party rights).
Your fraudulent or unlawful activities on the Website.
Any harm caused to third parties by your use of the Website (e.g., harassment, infringement).

10. Changes to These Terms

Jonesroadbeauty may update these Terms from time to time to reflect changes in our business practices, legal requirements, or the Website’s features. When we make changes:

We will revise the “Last Updated” date at the top of these Terms.
We will post the updated Terms on the Website (under the “Legal” or “Terms of Service” section).
For significant changes (e.g., changes to liability limits, account policies), we will notify you via email (if you have an Account and opted in to communications) or a pop-up notice on the Website at least 7 days before the changes take effect.

Your continued use of the Website or Services after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Website.

11. Governing Law & Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance, without regard to its conflict of laws principles.

11.2 Dispute Resolution

Before filing a claim against Jonesroadbeauty, you agree to first contact our customer service team at [email protected] to attempt to resolve the dispute informally. If we cannot resolve the dispute within 30 days, you may pursue the claim through:

Small Claims Court: If the claim is within the jurisdiction of a small claims court (based on the amount in dispute and your location), you may file a claim there.
Arbitration: For claims exceeding the small claims court limit, disputes shall be resolved through binding arbitration administered by accordance with its Consumer Arbitration Rules. Arbitration shall be conducted or online, at your option.

You waive the right to participate in a class action lawsuit or class-wide arbitration against Jonesroadbeauty. This means you may only bring claims against us individually, not as part of a class.

12. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy, Terms of Purchase, and other referenced policies, constitute the entire agreement between you and Jonesroadbeauty regarding your use of the Website and Services.
Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions shall remain in full force and effect.
Waiver: Jonesroadbeauty’s failure to enforce any provision of these Terms shall not be considered a waiver of that provision or the right to enforce it later.
Assignment: You may not assign these Terms or your rights under them without our prior written consent. Jonesroadbeauty may assign these Terms to a third party (e.g., in the event of a merger, acquisition, or sale of assets) without your consent.

13. Contact Us

If you have any questions, concerns, or disputes related to these Terms of Use, please contact our customer service team at:

Email: [email protected]

We will respond to your inquiry within 24–48 business hours and work to resolve any issues fairly.

By accessing or using the Jonesroadbeauty Website or Services, you acknowledge that you have read, understood, and agreed to these Terms of Use.